So…how are you feeling now that we are all wearing masks in shops and public transport?
Maybe you think it’s overkill
Perhaps you think the science is questionable
Perhaps you think it’s been a long time coming
However you feel about it, one thing is true…
It’s uniting us all against the virus… even if only visually
For me mass mask wearing has been surprisingly comforting and when I asked myself why the answer was very simple…
This visual proof that people are following the rules has increased my TRUST that they are safer to be around
How to build and maintain trust
Did you know that there’s an equation for trust?
The Trust Equation
You can use the Trust Equation to assess why people may not trust you, and why you may not trust others.
The equation is: T = (C + R + I) / SO
T = Trust (the willingness or ability to rely on others)
C = Perception of Credibility (trusting what someone says)
R = Perception of Reliability (trusting what someone does)
I = Intimacy (entrusting someone with something)
SO = Perception of Self-Orientation (self-awareness and focus, i.e. whether your focus is primarily on yourself or others).
Wearing a mask tells me that they have a high R (reliability) score and a low SO (self orientation) score – they might just be OK
One dictionary definition of trust is “feeling safe when vulnerable.”
Now more than ever we need our trusted support networks around us – our tribes, the people that “have our backs” – old friends and new – we need people we can TRUST
Brene Brown (Shame Researcher and highly recommended writer/TED presenter) uses the acronym BRAVING to describe how we can build and maintain trust:
- Boundaries: Setting up parameters for what we will and won’t permit in our lives. We each have a bubble of comfort into which we allow some people and exclude others. We have the right to say yes to what we want and no to what we don’t want without guilt.
- Reliability: Knowing that we can be counted on to do what we say and say what we mean.
- Accountability: Owning up to our feelings, words and actions, rather than placing blame on others.
- Vault: Only sharing information that is ours to share or that we are given explicit permission to tell others if it is another person’s story.
- Integrity: Living according to our values.
- Non-Judgement: Speaking our truth and allowing for others to do the same without making them or ourselves wrong for it.
- Generosity: Assuming that the other person has our best interest at heart and vice versa.
…and if you need any help, just give me a call – I’m here to support you and doing both online and face to face sessions in Chiswick, Acton and Windsor
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